We’re with you every step of the way….

How to report an auto insurance claim
The first rule when you have a automobile claim is to remain calm. Our Customer Care Center operators are ready to help?
Just call 773-202-5060 to get things going.
Or, if you’re in the neighborhood, stop in and we’ll help you start the claim procedure.
So relax … we’ve got your back when you need us most.
We understand that accidents happen. We’ll guide you through the local claim process to help put the pieces back together.
What should I do if I have an auto accident?
1. Do not leave the scene of the car accident.
- Call the police immediately to report any automobile accident, no matter how small, that results in personal injury or vehicle damage.
- Notify the police about any medical assistance that may be needed or any vehicle that is not drivable.
- Warn other vehicles by turning on your vehicle's flashers.
- Do not accept responsibility or otherwise discuss the car accident with anyone except police authorities and your auto insurance company. Do not accept any monetary settlement at the car accident scene.
- Remain calm and courteous.
2. Exchange information with the other driver.
- Write down the other driver's license number, license plate number and state.
- Get the other driver’s auto insurance company name and policy number. Look at the insurance I.D. card carefully be certain you have the correct name of the insurance company.
- Write down the year, make, model, and description of the vehicle. Record the name, address and telephone number of the other driver.
- Write down the names and addresses of all passengers, injured persons or anyone with property damage.
- Get names and contact information from at least two witnesses to the car accident if possible.
3. Diagram the scene before leaving the scene of automobile accident .
- Note time of day, weather and condition of roadway (wet, icy, dry).
- Show positions of all vehicles involved in the auto accident.
- Write down the car accident details you feel are important.
- After taking care of everything at the scene, notify your auto insurance company immediately. Save copies of all paperwork relating to the car accident.
If you have questions, call us to help you through the claim process remember, we don’t work for an auto insurance companies. We work for you.
Report your Automobile Claims Online or call the following Insurance Companies :
ILLINOIS FOUNDERS INSURANCE
ONLINE CLAIMS
1645 E. Birchwood
Des Plaines, Illinois 60018
http://www.foundersinsurance.com/index.htm
847-768-0040

UNIVERSAL CASUALTY COMPANY
ONLINE CLAIMS
150 Northwest Point Blvd, Suite200
Elk Grove Village, Illinois 60007
http://www.univcas.com/UCCWeb/
847-700-9100
AFFIRMATIVE INSURANCE
ONLINE CLAIMS
150 Harvester Drive, Suite 300
Burr Ridge, Illinois 60527
http://www.affirmativeinsurance.com/
708-233-8248

AMERICAN HEARTLAND INSURANCE COMPANY
P.O. Box 1004Skokie, IL 60076-8004
800-831-8330
AMERICAN SERVICE INSURANCE
ONLINE CLAIMS
150 Northwest Point
Elk Grove Village, Illinois 60007
http://www.asilink.com/ASIWeb/
847-472-6700

INTERSTATE BANKERS INSURANCE
8501 W. Higgins Road, Suite 710
Chicago, Illinois 60631
773-693-3930

AMERICAN FREEDOM INSURANCE
559 W. Golf Road
Arlington Heights, Illinois 60005
https://www.americanfreedomins.com/form/index.cfm?fuseaction=page1
847-758-9300

UNIQUE INSURANCE
4245 N. Knox
Chicago, Illinois 60641
773-299-7500
UNITED AUTOMOBILE INSURANCE
1515 W. 22nd Street
Oak Brook, Illinois 60522
630-282-1800

APOLLO INSURANCE
1001 E. Touhy Ave, Suite 200
Des Plaines, Illinois 60018
847-635-5600

UNITED EQUITABLE
P.O. Box 1091
Skokie, IL 60076-8004
800-831-8330
SAFEWAY INSURANCE
790 Pasquinelli Drive
Westmont, Illinois 60559
800-828-4179
DELPHI INSURANCE
1001 E. Touhy Ave, Suite 200
Des Plaines, Illinois 60018
847-635-5600